From Grumpy to Grateful...

It's funny how things work out.

​I was feeling unusually grumpy yesterday and having a grumble (in my head) about the bank. My bank doesn't want me to pay money in at the counter anymore, they want me to use a machine instead. Now when I go in, I'm met by a lady who used to be serving customers, but who now asks why you're there and points you in the direction of a machine that does what she used to do. It puzzles me. In the time it takes her to do that, she could have paid someone's money in.

​I watched someone using the machine while I was there and it took as long as it would have done with a human being. The bank lady seemed quite happy about it, but I couldn't help wondering how long she will have a job, when everyone does their banking by machine instead.

I said (politely) that while I was still allowed to pay money in by handing it to a real person, I was happy to wait a couple of minutes in the queue. I just didn't want another machine in my life.

In the big scheme of things it's hardly a big deal, but in my tired and grumpy state yesterday I just felt a bit sad that those few moments of human interaction were being phased out, and I felt for the people who aren't used to technology, or who like me just appreciate doing things the simple way. 

Then by chance I received a link to this video via email:

I think it has been around for a while and you may have seen it, but I hadn't. It made me smile and got rid of my grumpiness. Perspective has been restored and I have to say I wouldn't mind a machine like that in my bank! ​